Your First Laundry Delivery Order Guide

It’s your first laundry delivery! That’s exciting!

But, we get it. This whole pick-up and delivery laundry concept is new. Here is what to expect with your first order.

 

1. Schedule a Pickup

Begin your hassle-free laundry journey by creating your personalized laundry account or download the app and hand-picking your preferred treatment options. Our primary objective is to ensure that laundry day is a breeze for you.

 

2. On Pickup Day

For your very first order, just put your laundry into any disposable bag you have handy, our friendly drivers will take care of the pick-up. We kindly ask you to follow the guide to the right when placing your first order with us to prevent extra charges!

 

3. On Delivery Day

Once your garments have been cleaned, our dedicated delivery drivers will promptly return them to you. With great care and attention to detail, your clothes will be neatly folded and hung, ready to be worn or stored.

 

Not Home?

No Problem! We'll keep you updated with pictures. If you're not around for the initial pickup, feel free to leave your laundry in any bag or hamper, which we'll return along with your fresh clothes. Do take a look at our pickup & delivery guidelines for more information.

 

Meet Your New Laundry Bags

Delicate Bag - $30

Holds 1 Load (Approx.)
Measures 14" x 18"
10-12lbs of Delicate Laundry (4.5-5.4kg)
Wash & Fold Laundry - Return Folded

Standard Bag - $60

Holds 3+ Load (Approx.)
Measures 22" x 28"
20-30lbs of Laundry (9.0-13.6kg)
Wash & Fold Laundry - Return Folded

X-Large Bag - $80

Holds 5+ Load (Approx.)
Measures 24" x 36"
30-40lbs of Laundry (13.6-18.1kg)
Wash & Fold Laundry - Return Folded
 
  • You can schedule a pickup on our web booking tool or download the app!

  • For your very first order, just put your laundry into any disposable bag you have handy, our friendly drivers will take care of the pick-up. We kindly ask you to follow the guide above when placing your first order with us to prevent extra charges!

  • No! We'll keep you updated with pictures. If you're not around for the initial pickup, feel free to leave your laundry in any bag or hamper, which we'll return along with your fresh clothes. Do take a look at our pickup & delivery guidelines for more information.

  • We pride ourselves on our speedy, efficient service. When you choose us, you can expect a swift next-day turnaround. Place your order, and we'll pick up, launder, and deliver your clean laundry right back the next day. That's our commitment to making laundry hassle-free for you!

  • No way! We offer flat-rate pricing for our wash & fold service, ensuring your laundry experience is both predictable and affordable. No matter how much you stuff into your bags, rest assured that the price remains unchanged!

    For residential customers click here, for commercial customers click here

  • We believe that laundry is not just a science, but an art! Our skilled team carefully packs your clothes in drawer-ready bags, ensuring that each item is perfectly organized for easy storage. Shirts with shirts, pants with pants, and kids' clothes with kids' clothes - we keep everything in its place. When you receive your wash and fold garments back, you'll find them neatly folded and crisply presented.

  • Many families rely on The Laundry Brothers for their weekly laundry needs, opting for a predictable rotation of about 1-2 bags per week. On the other hand, some individuals prefer to let their laundry accumulate, requiring just one large order per month.

    For some, our service serves as a convenient backup plan rather than a complete replacement for their washing machine. They turn to us when the laundry starts piling up, finding solace in a quick "get out of jail free card." Among this group, many choose to send only their sheets and towels during their seasonal deep clean.

    The beauty of delivery laundry lies in its ability to save the day. We all could use some assistance in lightening the load! However, it's important to note that our service isn't one-size-fits-all.

    We encourage you to give it a try a few times and discover your sweet spot. No matter where you find yourself on the laundry spectrum, The Laundry Brothers have a spot reserved just for you.

 

Ready to get started with your first laundry delivery?

*Serving Greater Vancouver

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How Do The Laundry Bags Work?