How to Switch Commercial Laundry Providers Without the Headache
Mid-contract, unhappy, or just shopping around? Here's what to check before, during, and after switching your commercial laundry provider — so you don't trade one problem for another.
High-visibility clothing is required across a wide range of BC worksites — road construction, utilities, rail, traffic control, and any environment where workers are at risk from moving vehicles or equipment. The selection and provision of hi-vis garments get attention. The maintenance program — how garments are laundered, inspected, and retired — often doesn't.
This guide covers what BC employers need to know about hi-vis requirements, how laundering affects visibility performance, and what a well-run hi-vis program looks like in practice.
CSA Z96 (High-Visibility Safety Apparel) is the Canadian standard for high-visibility workwear. It defines:
WorkSafeBC's Occupational Health and Safety Regulation requires employers to assess traffic and visibility hazards and provide appropriate PPE. For road work, flagging, and similar environments, CSA Z96 compliant hi-vis apparel is the applicable standard.
Class selection by risk level:
For most BC road construction and traffic control environments, Class 2 or Class 3 is appropriate. When in doubt, select the higher class.
Retroreflective tape — the silver strips that reflect headlights back toward the source — is the core safety function of hi-vis apparel at night and in low-light conditions. Unlike the fluorescent background (which relies on UV light absorption and is visible in daylight), retroreflective tape is what keeps workers visible to vehicle headlights.
Retroreflective tape is a layered structure with glass bead or microprismatic elements that reflect light back toward its source. This structure degrades with:
A hi-vis vest can look clean and intact while its retroreflective tape has lost significant performance. The fluorescent background fades visibly, but retroreflective degradation often isn't visible until the garment is tested with a direct light source in darkness.
Manufacturer care labels are the primary reference for hi-vis laundering. That said, general best practices for maintaining hi-vis performance include:
Temperature. Most hi-vis garments should be washed at moderate temperatures — not the high-heat cycles appropriate for clinical laundry or industrial workwear with heavy soil. Check the care label. Many manufacturers specify 40°C or 60°C maximums.
No chlorine bleach. Chlorine bleach is damaging to both fluorescent background material and retroreflective tape. It should not be used on hi-vis garments under any circumstances.
Gentle detergents. Heavy industrial detergents formulated for grease and hydrocarbon removal are typically too aggressive for hi-vis fabric and tape. Standard industrial laundry chemistry is generally appropriate.
Inside-out washing. Turning garments inside out before washing reduces abrasion on the outer surface — the surface that matters for visibility.
Low-heat drying. High dryer temperatures can damage retroreflective tape adhesives. Air drying is preferred where possible; low-heat tumble drying at manufacturer-specified temperatures is the alternative.
No softener. Fabric softener coats fibres and can reduce the luminance of fluorescent material over time.
Regular inspection of hi-vis garments is as important as proper laundering. Garments should be inspected before each use for:
Retirement triggers:
There is no fixed wash cycle count that applies to all garments — the condition of the garment on inspection is the determining factor. Retiring too early is wasteful; retiring too late creates safety risk.
For operations with 10+ hi-vis garments in rotation, a managed laundering program is worth considering. The alternative — workers laundering their own hi-vis at home — introduces the same compliance risks as home laundering of FR garments: inconsistent temperatures, wrong detergents (bleach and softener are common), and no ability to verify that garments meet the care requirements.
A commercial laundering partner handling hi-vis garments should:
Keep an inventory record. Know how many hi-vis garments you have in rotation, when they were put into service, and their current condition. This matters both operationally (knowing when to reorder) and for compliance documentation in the event of an incident.
Don't mix classes. If you have workers in different risk environments — some requiring Class 2, some Class 3 — track the garments separately. A Class 2 vest issued to a Class 3 environment is a compliance failure.
The Laundry Brothers handles hi-vis vests, jackets, coveralls, and safety workwear for industrial businesses across Greater Vancouver. We follow manufacturer care specifications on hi-vis garments and exclude bleach and softener from our hi-vis wash process. Learn about our industrial workwear service or get a commercial quote.
Mid-contract, unhappy, or just shopping around? Here's what to check before, during, and after switching your commercial laundry provider — so you don't trade one problem for another.
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